Credit Cards
Visa Fraud Text Alert Frequently Asked Questions
Is this for both Credit and Debit cards?
Yes, both Abri Credit and Debit cards will be enrolled in premium texting.
How quick will I receive a text if a Fraud Case has been opened?
You should receive a text within 30 seconds to confirm the purchase/transaction in question.
Are there set hours that text messages are sent?
No, Texting Fraud Alerts are sent 24/7
What is the sequence of events from the time the case is opened?
If you don’t respond to the first text, a 2nd will be sent, and then the Fraud Center will call to confirm your transaction.
Can I stop this service if I don’t want Fraud Texting?
Yes, you can respond to the text with the words STOP
Can I re-enroll if I have previously opted out of Fraud texting?
Yes, you can respond UNDO to a previous text, or if too much time has passed, you can contact Abri at (866) 469-6228, and anyone in our Card Services Department can re-enroll you.
Still have questions?
E-mail [email protected]
Call (815) 267-7700 or (866) 469-6228
